returns

Returns & Exchange

You received your order and don't absolutely love it! Don't worry, with bebe India returns & exchanges are easy.

bebe India offers a free and easy exchanges and returns – free shipping returns & with no questions asked! Ensure that your item fulfills the conditions in our exchange policy and is not in the Non-Exchangeable & Non-Refundable Items.

You may exchange non-sale item(s) within 14 days and sale item(s) within 7 days of receipt via our customer support hotline +91 8448448951 or Email us at [email protected] Items must be in new, unworn and non-damaged condition with all tags attached and accompanied by the original invoice.

Please note that returns that are damaged, soiled, altered or missing items that came with them such as belts, authenticity cards or dust bags may not be accepted and may be sent back to you

We are able to offer cash back to your Debit Card/ Account only for Prepaid orders.

However, the same is not applicable for cash on delivery orders. We are unable to refund cash for customers who pay using the cash on delivery option. For COD returns you get the amount credited into your bebe wallet which can be used for future purchases.

For all Cash on delivery order we credit the amount to your bebe wallet within 15 days once we receive the products back in our warehouse.

This means that if you place an order and you are not satisfied by the product received, you can exchange your item free of charge - we cover the return shipping fees and issue you credit for the value of the item that you are returning.

This will give you the opportunity to choose the size that suits you or to order another item of your choice in our online. 

Please note that End of season sale items are non-refundable and Jewellery are non-refundable and cannot be exchanged.

“For Non-Sale Items, you can choose the size of a product that suits you or order another item of your choice in our offering” 

Please note that Sale items (Non-Clothing) are not refundable and exchange is not allowed. For Clothing you can choose an alternate size of the product ordered however if the product is not available in your desired size then you may order another item within 7 days from the date of purchase only. This exchange for clothing will be allowed once only

For complete details on exchanging an item, please contact us on [email protected]  

Please ensure that your return is adequately protected in transit, we ask that you pack your unwanted items securely for shipping.

RETURNS MANDATE:

Or Just log into your bebe Account and create a return request within 14 days from the date of receipt. Make sure your products are unused with the original tag still attached.

We will do our utmost to process your return within 15 days. As soon as we have processed your return, we will issue a refund for Prepaid orders and bebe Wallet credit for Cash on delivery orders.